Online reservation made easy (Integration, instructions)

Modern online reservation with user-friendly guidance. It takes less than a minute to make a reservation.

Get started in 4 steps

In 4 Schritten zum Start

Contact us

Due to the individual premises for each customer, it is necessary to contact us by e-mail or telephone. This is also where initial questions and requirements are clarified and resolved.

Data upload

Your table plan can either be sent to us by e-mail or you can upload the graphic yourself in the backend and place the tables/chairs/rooms accordingly.

Integration

Depending on the product booking, the ready-made plug-in will now be integrated into your existing website or implemented by Reservia in connection with your new website.

Employee briefing

Once the quality check has been completed, you will receive an invitation to the employee briefing. This takes place digitally via an online meeting. Several employees can participate at the same time.

Integrated spam protection through intelligent limits!

Mail or SMS confirmations

Send reservation confirmations automatically with all important information such as: Name, number of people, table number, date and time, even a clear picture of the booked table can be found directly in the mail. With the SMS confirmation, your guest receives an SMS with a link to the overview of their reservation.

  • No fake requests
  • Secure, encrypted communication
  • Automatic e-mail responder
  • Table plan can be shown and hidden
  • Intelligent configuration options
Manage reservation requests

Manage reservations centrally

The reservation received was confirmed by the guest by e-mail and is now entered into the system at the same time. You can now conveniently view, edit, accept or reject the reservation in the system. You can specify another table as an alternative to a canceled reservation. Depending on the decision, the guest making the reservation will receive a confirmation or rejection e-mail.

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Reservation confirmation

Guest receives information immediately

As soon as you have confirmed the reservation request, your guest will be informed by automatic reply e-mail.

This e-mail can be customized at any time. For example, further information about the restaurant can be provided.

Information in the confirmation:

  • Directions with route planner
  • Opening hours
  • Delivery service information
  • Corona notes
  • Other (handicapped accessible, children, animals, etc.)
All reservations at a glance

Never lose track again

Incoming, active and expired reservations are saved and archived so that an overview of all reservations can be kept at a later date. Important guest information is transferred directly to the Reservia system via the reservation and can be accessed at any time.

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